This is commonly known as the CVV or CVC. It is a 3-4 digit number printed at the back of your card (usually in the signature field). This is an anti-fraud feature to help verify that you are in possession of the card being used for payment.

There are currently no additional charges when paying via Meralco Online. Convenience fees on the Meralco Mobile App are temporarily suspended until further notice.

A “Convenience Fee” allows Meralco, through its Payment Gateway Partners, to operationalize a secure, reliable payment facility that you, our customers, can access anytime, anywhere.

The convenience fee does not go to Meralco. It is directly credited with our payment partners.

The P47 fee is charged per transaction, not per bill paid. Therefore, you will only be charged P47 when paying for multiple bills in one transaction.

You may view the full list of payment options here.

Yes. Our payment partners are Payment Card Industry Data Security Standard (PCI-DSS) compliant.

The PCI-DSS is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

No. Card numbers, as well as other payment method credentials, will not be stored by Meralco. These shall only be passed to the Payment Gateway for authentication and processing.